Sales Digitization and CRM Expert (all genders)

Sales Digitization and CRM Expert (all genders)

Employment Type: Permanent

Your challenge

At NEVEON, we are seeking a dynamic individual to fill a pivotal role that serves as the interface between IT and business. This position is designed to maximize our ROI from CRM by driving adoption, usability, and continuous improvement. As a hands-on role, it ensures that our CRM system functions as a powerful sales enablement tool, delivering real business value and fostering seamless collaboration between technical and business teams.

Technical:

• Project & System Integration: Lead NEVEON's CRM integration and act as our main driver in the group-wide development and rollout. Represent NEVEON in the Greiner CRM Competence Center and support sales digitalization.
• System Development & Change Management: Translate business needs into CRM requirements, manage change requests with IT, and align developments with the IT strategy.
• Key User Community & Support: Lead the CRM Key User Community, drive adoption, ensure data quality, and resolve issues.
• Reporting & Analytics: Develop dashboards and reports, use data to highlight gaps, drive action, and improve usage.
• Platform Optimization: Identify and implement system improvements, eliminate workarounds, and promote full system usage.

Business:

• Sales Enablement: Utilize CRM as a daily tool for managing sales activities and standardizing sales processes.
• Adoption & Training: Ensure widespread CRM adoption through onboarding, training, and communication programs.
• Campaigns & Customer Engagement: Leverage CRM to enhance customer loyalty, generate leads, and improve interactions.
• Business-Driven Prioritization: Identify and prioritize CRM needs based on their business impact.
• Sales Insights & Recommendations: Provide actionable insights and recommendations to optimize sales activities and guide the sales team.

• Master's Degree in Economics or related field.
• Proven experience in CRM project management and lead-to-cash process optimization.
• Background in sales, service, back office, or IT roles considered a plus.
• Strong project and change management skills; ability to lead cross-functional teams.
• Track record of driving CRM adoption and tangible business outcomes.
• Analytical, structured, solution-oriented thinker with excellent communication skills.

Our Offer

Your work will directly influence the company's ability to innovate and to secure funding, making a lasting impact and providing high visibility within the organization.

The monthly gross salary is at least EUR 3.347,50. The actual amount depends on your qualifications and professional experience.

As an employer, we stand for equal opportunities and all qualified applicants are considered regardless of ethnicity, religion, gender, sexual orientation or disability status. We have set ourselves the goal of increasing the proportion of women in managerial and expert positions and therefore encourage qualified women to apply.

• Aus- & Weiterbildung
• Altersvorsorge
• Betriebsarzt*
• Essenszuschuss
• Gesundheitsmaßnahmen
• Flexible Arbeitszeiten*
• Parkplatz*
• Kinderbetreuung*
• Firmenevents
• Vergünstigungen
• Home Office*
• Variable Vergütung
• Jobrad
• Zusatzversicherung
• Verkehrsmittelzuschuss
• Standort- und/oder Positionsabhängig

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About NEVEON

We are NEVEON, a leading global integrated foam group. We offer outstanding polyurethane flexible and composite foams for a huge range of applications, from the comfort segment through the transportation sector to a limitless variety of specialty applications.

With a network of 55 locations in 17 countries and over 3,400 employees, we can guarantee to remain close to our customers and can offer them the quickest possible delivery times and highest levels of quality.

Apply now