Field Service Engineer Part Management (m/f/d)
IMS Nanofabrication GmbH is a high-tech Austrian company with headquarters in Brunn am Gebirge and further subsidiaries in Vienna, Taiwan, South Korea, and the USA. We are a leading global supplier in the field of semiconductor technology. With our mask writers, we contribute significantly to the global semiconductor industry and enable the production of state-of-the-art chips that are used in powerful cell phones, PCs and data centers.
Field Service Engineer Part Management (m/f/d)
This job revolves around the meticulous management of parts crucial for servicing and maintaining equipment. With a focus on efficiency and precision, this position plays a vital role in ensuring the smooth functioning of service operations and enhancing customer satisfaction.
Your Responsibilities:
- Handling parts for Service:
- Responsible for creating and maintaining scalable Service parts demand and Service Bill of Materials (BOM)
- Point of contact in Service for PPC and Logistics teams.
- Communication, bookkeeping and coordination of parts demand for Service in branches for planned and non-planned maintenance.
- Managing shipments of Service parts to abroad storages for scheduled and non-scheduled maintenance
- Accountable for Service parts handling process optimization.
- Responsible for Service parts for upgrades (roll-out):
- Determining part needs for upgrades (roll-out impacted tools list).
- Scheduling exchanges in alignment with Key Account & local Service Manager.
- Management of outdated parts (use up, return, scrap).
- Support role in Service:
- Perform standard and nonstandard maintenance tasks and support PMs on the MBMW tools in Austria and at Customer sites upon need.
- Willingness to travel abroad to collaborate with local engineers.
Your Qualification:
- At least 3 years of professional experience in the semiconductor or automotive industry or 3 years within IMS
- Technical education in the fields of electrical or mechanical engineering or similar
- Careful, detailed and structured working method
- Strong communication and social skills as well as extraordinary service orientation
- Good knowledge of vacuum systems, electronics and/or mechanics
- Programming knowledge (SPS, Python) and experience with Linux systems is advantageous
- Practical experience in engineering (mechanical or electrical) preferred
We offer:
- We are a leading high-tech company with headquarters in Austria and international subsidiaries (Taiwan, Korea, USA)
- Excellent professional and personal development opportunities in an international company
- Very cooperative and motivated team with short communication channels
- Top-equipped workplace (modern office, laptop, height-adjustable desk, very good company restaurant)
- An attractive salary package that starts at an annual gross salary of 42.000,- EUR for this position and can be higher depending on experience (KV Metal industry). In addition, all employees benefit from the company's success with an IMS bonus program.
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Our Values- Reliability
- Innovation
- People
- Beverages
- Fruits
- Events
- Development
- Health
- Buddy System
- Discounts
- Working Hours
- Cooperative Spirit
- IMS Restaurant
- E-Charger
- Free Parking
- Travel
- Cleanroom
Further information about IMS Nanofabrication can be found at www.ims.co.at.
Apply now
IMS Nanofabrication GmbHWolfholzgasse 20 - 24 Brunn am Gebirge Austria +43 2236 37 310 www.ims.co.at
We write the future.