Social media community manager

community manager

It's time to build an engaging and thriving community around noelle's mission with a Social Media Community Manager.

Join noelle, a fun and dynamic beauty and accessories brand based in Vienna. At noelle, we inspire to create with every product we design while maintaining uncompromising quality and commitment to sustainability. As our Social Media Community Manager, you'll be at the heart of our online presence, building relationships with our audience and fostering a passionate community around our brand.

Your day-to-day activities will include:

• Managing and growing noelle's social media communities across platforms like Instagram, TikTok, Facebook, and Pinterest.
• Engaging daily with followers by responding to comments, messages, and brand mentions to ensure a positive and active interaction.
• Creating and implementing strategies to boost engagement, increase followers, and foster brand loyalty.
• Monitoring social media trends, conversations, and sentiment to refine and optimize communication strategies.
• Collaborating with the content and creative teams to develop engaging social media campaigns that reflect noelle's brand values.
• Reporting on key community metrics and sharing insights to improve engagement and communitybuilding efforts.
• Organizing and leading fun and creative social media initiatives, challenges, and giveaways to grow our online community.

You are a pretty good candidate if you are:

• Passionate about social media and creating authentic connections with audiences.
• A strong communicator, comfortable with managing conversations, and adept at responding to comments in a professional yet fun tone.
• Proactive and able to work independently, with a knack for problem-solving.
• Familiar with the beauty, fashion, or lifestyle industries and up to date with the latest social media trends.
• Agile and adaptable, ready to embrace new tools and platforms in the ever-changing digital world.

What we're looking for in your experience and qualifications:

• At least three years of experience managing social media communities, preferably in beauty, fashion, or lifestyle brands.
• Deep understanding of major social media platforms and how to leverage them for community growth.
• Proven ability to increase engagement, grow followers, and foster brand loyalty through active community management.
• Strong organizational skills and attention to detail.
• Fluent in English (other languages like German, Italian, or French are a plus).
• Knowledge of basic social media analytics tools to track engagement metrics.

What we offer:

• Flexible working hours to maintain a healthy work-life balance.
• Opportunities for professional growth through workshops and training.
• A creative and collaborative work environment in our new hub in Vienna's 6th district.
• International exposure by working with a diverse team across multiple markets.
• Social events and team-building activities to foster a fun and inclusive company culture.
• Competitive salary, starting from 30.000,00 EUR gross a year; the final agreement depends on experience and education level.

If you're ready to join a company redefining industry norms focusing on creativity, community, and sustainability, we'd love to hear from you! Please send your CV and a portfolio of your community management work via apply smart.

Join noelle at our Vienna office, and let's create something exciting together!