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Ticket Agent Jobs in Oberösterreich

1 - 9 von 9
1 - 9 von 9
Suchergebnisse - Ticket Agent Jobs in Oberösterreich
DIG GmbH-Linz
uns tatkräftig in dieser Position: Mitarbeiter*in IT Support (m/w/d) Customer Service Agent DIESE AUFGABEN ERWARTEN DICH BEI UNS  •  Du nimmst die Anfragen unserer Kunden entgegen, pflegst diese in unserem Ticketsystem und arbeitest die Tasks...
karriere.at -
Dynatrace Austria GmbH-Linz
their digital work life at our location in Vienna  •  Take over the initial triage of tickets, resolution, qualification and escalation of Incidents and Service Requests  •  Be responsible for resolving client technology issues as well as executing local...
Tractive-Pasching
through email and live chat, utilizing our ticket system.  •  Use your quick thinking and negotiation skills to ensure customer satisfaction and optimize processes when it comes to solving customer requests.  •  Utilize your tech know-how to efficiently...
surfingwave.app -
Dynatrace Austria GmbH-Linz
the customer  •  Provide insights, advice, and 'street credibility' with technical teams to understand technical issues and possible workarounds  •  Help customers and account teams to understand support ticket trends/themes to be used to develop success...
Tractive GmbH-Linz
chat, utilizing our ticket system.  •  Use your quick thinking and negotiation skills to ensure customer satisfaction and optimize processes when it comes to solving customer requests.  •  Utilize your tech know-how to efficiently address and troubleshoot...
surfingwave.app -
Dynatrace Austria GmbH-Linz
initial triage of tickets, resolution, qualification and escalation of Incidents and Service Requests  •  Be responsible for resolving client technology issues as well as executing local/regional projects as part of global programs such as the deployment...
karriere.at -
Tractive-Pasching
OKRs)  •  Proactively identify and implement improvements to existing processes  •  Bring fresh ideas and innovative solutions to the table  •  Collaborate closely with other agents during onboarding and upskilling  •  Share knowledge and expertise with the...
surfingwave.app -
Dynatrace Austria GmbH-Linz
of the customer  •  Provide insights, advice, and 'street credibility' with technical teams to understand technical issues and possible workarounds  •  Help customers and account teams to understand support ticket trends/themes to be used to develop...
karriere.at -
Thermo Fisher Scientific-Linz
and contractors  •  Collaborate with IT, OT, Laboratory, Engineering teams, and vendors to quickly resolve IT system issues, minimizing business impact, maintaining system availability and reliability  •  Handle Incident and Request tickets through the Service Now...
surfingwave.app -

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