Ticket Agent Jobs in Oberösterreich
1 - 9 von 9
Suchergebnisse - Ticket Agent Jobs in Oberösterreich
DIG GmbH-Linz
uns tatkräftig in dieser Position:
Mitarbeiter*in IT Support (m/w/d)
Customer Service Agent
DIESE AUFGABEN ERWARTEN DICH BEI UNS
• Du nimmst die Anfragen unserer Kunden entgegen, pflegst diese in unserem Ticketsystem und arbeitest die Tasks...
karriere.at -
Dynatrace Austria GmbH-Linz
their digital work life at our location in Vienna
• Take over the initial triage of tickets, resolution, qualification and escalation of Incidents and Service Requests
• Be responsible for resolving client technology issues as well as executing local...
Tractive-Pasching
through email and live chat, utilizing our ticket system.
• Use your quick thinking and negotiation skills to ensure customer satisfaction and optimize processes when it comes to solving customer requests.
• Utilize your tech know-how to efficiently...
surfingwave.app -
Dynatrace Austria GmbH-Linz
the customer
• Provide insights, advice, and 'street credibility' with technical teams to understand technical issues and possible workarounds
• Help customers and account teams to understand support ticket trends/themes to be used to develop success...
Tractive GmbH-Linz
chat, utilizing our ticket system.
• Use your quick thinking and negotiation skills to ensure customer satisfaction and optimize processes when it comes to solving customer requests.
• Utilize your tech know-how to efficiently address and troubleshoot...
surfingwave.app -
Dynatrace Austria GmbH-Linz
initial triage of tickets, resolution, qualification and escalation of Incidents and Service Requests
• Be responsible for resolving client technology issues as well as executing local/regional projects as part of global programs such as the deployment...
karriere.at -
Tractive-Pasching
OKRs)
• Proactively identify and implement improvements to existing processes
• Bring fresh ideas and innovative solutions to the table
• Collaborate closely with other agents during onboarding and upskilling
• Share knowledge and expertise with the...
surfingwave.app -
Dynatrace Austria GmbH-Linz
of the customer
• Provide insights, advice, and 'street credibility' with technical teams to understand technical issues and possible workarounds
• Help customers and account teams to understand support ticket trends/themes to be used to develop...
karriere.at -
Thermo Fisher Scientific-Linz
and contractors
• Collaborate with IT, OT, Laboratory, Engineering teams, and vendors to quickly resolve IT system issues, minimizing business impact, maintaining system availability and reliability
• Handle Incident and Request tickets through the Service Now...
surfingwave.app -
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